Privacy Policy

1. Introduction

Nidep Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery platform and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Delivery address and location data
• Payment information (processed securely by third-party providers)
• Order history and preferences
• Communication records with customer service

2.2 Technical Information

We automatically collect:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Usage patterns and app interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your food delivery orders
• Communicate with you about orders and service updates
• Provide customer support and respond to inquiries
• Improve our services and user experience
• Send promotional offers and marketing communications (with consent)
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

4.1 Service Providers

• Restaurants to fulfill your orders
• Delivery partners to complete deliveries
• Payment processors for secure transactions
• Technology providers for platform operations

4.2 Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights and safety.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers in Canada

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve platform performance and functionality

You can control cookie settings through your browser. See our Cookie Policy for more details.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. International Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside Canada, we ensure appropriate safeguards are in place to protect your privacy.

11. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: